Term & Conditions

Terms & Conditions

Last Updated: October 22, 2025

Welcome to Aarvana!
These Terms & Conditions govern how you use our website and services. By visiting or purchasing from our site, you agree to follow these terms. Please read them carefully.

About Aarvana

Aarvana is an online beauty and wellness store offering a variety of products from trusted brands like Huda Beauty, Miss Rose, Medora, Vaseline, Dove, and others.
Our goal is to provide you with authentic products and a smooth shopping experience.

Orders & Payments

  • All orders placed through our website are subject to product availability and confirmation of payment.

  • We accept secure online payment methods (credit/debit cards, bank transfers, etc.).

  • Prices shown on the site are in PKR (Pakistani Rupees) and may include applicable taxes.

  • Aarvana reserves the right to cancel or refuse any order if we suspect fraudulent activity or incorrect information.

📦 3. Shipping & Delivery

  • We offer nationwide delivery across Pakistan.

  • Standard delivery times are usually 2–5 business days, depending on your location.

  • Delivery delays may occur during sales, promotions, or high order volumes.

  • Shipping details will be shared via email or SMS once your order is confirmed.

Returns & Refunds

  • Due to hygiene and product safety reasons, we do not accept returns on used or opened cosmetics.

  • If a product arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving it with photos for review.

  • Refunds or replacements will only be issued after verification.

Product Authenticity

Aarvana guarantees that all products are 100% original and sourced from trusted distributors or official brands.
We do not sell replicas, expired, or counterfeit products.

Pricing & Promotions

  • Prices and promotions are subject to change without prior notice.

  • Discount codes or offers cannot be combined unless specified.

  • Any pricing errors on the website will be corrected as soon as identified.

Privacy

Your personal information is handled according to our [Privacy Policy].
By using our website, you consent to the collection and use of information as described in that policy.

Limitation of Liability

  • Aarvana is not responsible for any allergic reactions or side effects caused by product use.

  • Please check ingredients before applying any cosmetic product.

  • We are not liable for delays, damages, or losses due to events beyond our control (e.g., courier delays, natural events, or technical issues).

Contact Information

For any questions, feedback, or complaints, please contact us:

Store Name: Aarvana
Email: aarvana
Address: Khaliq-uz-Zaman Rd, Near B.H.Y Hospital, Block 8 Clifton, Karachi, Sindh 75600